Drivers Needed 2023                                                                                                                                                       

Current Opportunities 

February 2023:

As much as we try to fill our 40 daily routes with volunteers, there are times when we simply do not have enough volunteers to cover our routes. During these times, we rely on paid drivers. This ensures that our clients receive their meals Monday through Friday, with no disruption to service. We currently have the following needs:  

 

PART-TIME DRIVER

Non-Exempt Rate: $13.00/hour + mileage
 
JOB SUMMARY
Meals on Wheels of Central Indiana (MOWCI) is the only provider of medically tailored meals to Central Indiana’s homebound community. This is an excellent opportunity to support the mission of our organization by providing food and nutrition services to our clients, promoting their physical, emotional and social well-being.
 
We are seeking a well-organized, punctual candidate to pick up and deliver meals to assigned locations and directly interact with our clients to build and sustain working relationships a minimum of 3 days per week with a maximum 30 hours per week.
 
Delivery Coordination:
  • Load, unload transport and deliver medically tailored, physician-directed meals to homebound clients Monday through Friday in a safe and timely manner, following all food safety regulations.
  • Check with Transportation Manager each morning for delivery route assignments.
  • Check the client route sheet for any updates and adjust accordingly.
  • Communicate to Transportation Manager any undelivered meals.
  • Deliver meals between 10:00 AM and 2:00 PM.
  • Be kind and courteous to MOWCI clients.
 
Logistics:
  • Safely operate the personal vehicle to and from deliveries and submit mileage reimbursement daily.
  • Safely operate a company vehicle, record starting and ending mileage and complete daily maintenance and other logs as required by the Transportation Manager.
  • Fuel vehicle at approved MOWCI location/s and record transactions in Fuel Log.
  • Adhere to traffic laws, assigned routes and time schedules.
  • Maintain a clean MVR and report any driving infractions. Candidates may be asked to submit to periodic, ongoing screenings.
  • Notify Transportation Manager if clients are not home or available to accept delivery, keep meals that are unable to be delivered.
  • Contact the office if deliveries are delayed and report any route detours that may result in additional mileage.
  • Report client complaints, changes to a client’s need of the program, safety or overall wellbeing (e.g. client appears to be sick or endangered).
  • Recommend any improvements that make delivery, communication and logistics better for MOWCI clients or drivers.
  • Other duties as assigned.
 
JOB QUALIFICATIONS—Knowledge, Skills & Abilities Basic:
  • High School diploma or equivalent required.
  • Valid driver’s license, proof of insurance, reliable transportation and clean MVR.
  • Access to email and GPS system with the ability to read a map or follow GPS instructions while navigating routes in various weather and traffic conditions.
  • Knowledge of safety procedures and transportation laws with a willingness to adhere to assigned routes.
  • Strong customer service, interpersonal and time management skills with great attention to detail.
  • Pre-employment and post-accident drug screening. Preferred:
  • Demonstrated experience delivering to and working with a diverse group of individuals and clients.
  • ServSafe or equivalent food safety certification.
 
Equal Employment Opportunity (EEO)
Meals on Wheels of Central Indiana is an equal employment employer. We will recruit, hire, train and promote persons in all job titles without regard to age, color, disability, gender, gender identity, national or ethnic origin, race, religion, sexual orientation, or veteran status.
 
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to speak or hear. The employee frequently is required to use hands or fingers, handle or feel objects, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, operate a motor vehicle and work in a seated position. The employee must be able to drive and have a valid driver’s license. The employee must lift and/or move up to 30 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The noise level in the work environment is usually moderate. The employee will drive in traffic and throughout the community and be exposed to all weather conditions.
 

APPLY

 

 

Part-Time Frozen Meal Driver

Center Township, Indiana•Part-time

 

Status:
  • Non-Exempt Rate: $14.00-$16.00/hour 
 
JOB SUMMARY
Meals on Wheels of Central Indiana (MOWCI) is the only provider of medically tailored meals to Central Indiana’s homebound community. This is an excellent opportunity to support the mission of our organization by providing food and nutrition services to our clients, promoting their physical, emotional and social well-being.
 
We are seeking a well-organized, punctual candidate to pick up and deliver meals to assigned locations and directly interact with our clients to build and sustain working relationships a minimum of 3 days per week with a maximum 30 hours per week.
 
Delivery Coordination:
  • Load, unload transport and deliver medically tailored, physician-directed frozen meals to homebound clients Monday through Friday in a safe and timely manner, following all food safety regulations.
  • Check with Frozen Food Manager each morning for delivery route assignments.
  • Check the client route sheet for any updates and adjust accordingly.
  • Communicate to Transportation Manager any undelivered meals
  • Deliver meals between 9:00 AM and 3:00 PM.
  • Be kind and courteous to MOWCI clients.
 
Logistics:
  • Safely operate the personal vehicle to and from deliveries and submit mileage reimbursement daily.
  • Safely operate a company vehicle, record starting and ending mileage and complete daily maintenance and other logs as required by the Transportation Manager.
  • Fuel vehicle at approved MOWCI location/s and record transactions in Fuel Log.
  • Adhere to traffic laws, assigned routes and time schedules.
  • Maintain a clean MVR and report any driving infractions. Candidates may be asked to submit to periodic, ongoing screenings.
  • Notify Transportation Manager if clients are not home or available to accept delivery, keep meals that are unable to be delivered.
  • Contact the office if deliveries are delayed and report any route detours that may result in additional mileage.
  • Report client complaints, changes to a client’s need of the program, safety or overall wellbeing (e.g. client appears to be sick or endangered).
  • Recommend any improvements that make delivery, communication and logistics better for MOWCI clients or drivers.
  • Other duties as assigned.
 
JOB QUALIFICATIONS—Knowledge, Skills & Abilities Basic:
  • High School diploma or equivalent required.
  • Valid driver’s license, proof of insurance, reliable transportation and clean MVR.
  • Access to email and GPS system with the ability to read a map or follow GPS instructions while navigating routes in various weather and traffic conditions.
  • Knowledge of safety procedures and transportation laws with a willingness to adhere to assigned routes.
  • Strong customer service, interpersonal and time management skills with great attention to detail.
  • Pre-employment and post-accident drug screening. Preferred:
  • Demonstrated experience delivering to and working with a diverse group of individuals and clients.
  • ServSafe or equivalent food safety certification.
 
Equal Employment Opportunity (EEO)
Meals on Wheels of Central Indiana is an equal employment employer. We will recruit, hire, train and promote persons in all job titles without regard to age, color, disability, gender, gender identity, national or ethnic origin, race, religion, sexual orientation, or veteran status.
 
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to speak or hear. The employee frequently is required to use hands or fingers, handle or feel objects, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, operate a motor vehicle and work in a seated position. The employee must be able to drive and have a valid driver’s license. The employee must lift and/or move up to 30 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The noise level in the work environment is usually moderate. The employee will drive in traffic and throughout the community and be exposed to all weather conditions.
 
 
 

APPLY

 
 
 

Client Services Coordinator – Level 1

Indianapolis, Indiana•Full-time
Job Summary
Meals on Wheels is seeking a self-driven individual that will actively contribute to achieving team goals and assigned tasks and maintain quality relationships with our non-profit clients and the community. Client services delivers community initiatives and serves as a main point of contact while executing special projects.

Essential Duties and Responsibilities 
 
Client Coordinator Responsibilities 
  • Serve as first-line liaison and maintain communication with assigned client group.
  • Correspond with diverse client base in person or via phone, email, fax or regular mail. 
  • Respond to basic customer questions, providing assistance or refer to appropriate department or Level 2 or 3 Client Coordinator. 
  • Input clients into Client Data Management System. 
  • Organize client files, document contact with clients and share information with Client Services Director. 
  • Operate office equipment and computer systems, attending training when necessary. 
  • Report unusual situations or concerns to designated Level 2 or 3 Client Coordinator. 
  • Support Admin Supervisor with day-to-day needs, providing general office and administrative support. 
  • Maintain accurate spreadsheet information. 
  • Complete 30/60/90 Day Evaluations and reach assigned call quota. 
  • Report changes needed in UPS, Food Orders, and Google Drive docs to Level 2 or 3 Client Coordinator. 
  • Complete challenge logs with file complaints. 
  • Send out local deliveries as scheduled. 
  • Other duties as assigned. 

 Frozen Food Support 
  •  Work with Level 2 and 3 Client Coordinators to update tracking numbers in spreadsheet sent to UPS and maintain Accurate UPS information. 
 

JOB QUALIFICATIONS—Knowledge, Skills & Abilities
Basic: 
  • Associates degree or higher and 1-2 years related experience in a customer support setting, or equivalent combination of education and experience. 

Preferred:
  •  Experience with client services and/or social work. 
  • Personable with excellent verbal and written communication skills. 
  • Strong document organization and attention to detail. 
  • Ability to work in a fast-paced environment in a team setting. 
  • Familiarity with Microsoft Office Suite. 

Equal Employment Opportunity (EEO)
Meals on Wheels of Central Indiana is an equal employment employer. We will recruit, hire, train and promote persons in all job’s titles without regard to age, color, disability, gender, gender identity, national or ethnic origin, race, religion, sexual orientation or veteran status. 
 

APPLY